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Goals
Engage Clients; (Deepen Client RelationshipsClient Relationships)
When to Engage
Annual Reviews
Insurance Reviews
Virtual Touchpoint Opportunities
Client Events (Webinars, etc.)
Advisor Benefits
Digital client experience to engage clients virtually &/or in-person
Deepens the longevity & health discussion as part of a holistic goals-based plan
Drives data-driven planning: HALO’s personalized projections & data inputs create more customized & actionable financial plans
Identifies cross-sell opportunities for annuities, life, LTC, and HSAs
Risk mitigation (illustrates potential client risks and provides documentation of client discussion)
Client Benefits
Empowers clients to take action & overcome inertia on decisions (worry less)
Creates confidence in the plan: Gives clients the most comprehensive goals-based plan based on their unique risks (with HALO’s unbiased & personalized projections)
Reveals unique insights about client’s longevity and shows ways to optimize their health
Helps clients focus on achieving their bucket list goals & financial wellness
Win Prospects
When to Engage
Discovery Process
Insurance Reviews
Prospect Nurturing
Virtual Engagement
Advisor Benefits
Digital engagement in a pandemic world
Differentiates advisor during the discovery process (shows how bank/ advisor is data-driven)
Demonstrates how bank/advisor invests in innovation to support clients
Identifies product opportunities/ helps grow the book of business
Client Benefits
Unbiased information regarding future risks & planning needs
Virtual Engagement: Opportunity to engage virtually with the advisor and receive immediate value & insights
Enhances trust: Creates a deeper introductory conversation driven by personalization and data
Capture Leads
When to Engage
Direct Website Engagement
Digital Lead Nurturing
Marketing Outreach (Longevity, health, & eldercare digital marketing topics)
Seminar / Webinar Events
Advisor Benefits
Creates a compelling hook for meeting with an advisor to receive & discuss results (the report is sent directly to an advisor for follow-up)
Captures valuable insights and data about a lead and pinpoints potential risk areas
Innovation-in-action to help banks/advisors differentiate their services & value
Client Benefits
Offers leads a way to engage and receive planning value from the bank/ advisor prior to a discovery meeting (via the bank’s website)
Increases financial literacy and educates lead on ways to increase financial wellbeing
Illustrates longevity, health, and eldercare planning risks in a personalized way to drive action
Expand Household Expand Household
When to Engage
Reach Non-financial Decision Makers
Caregiving Situations
Family Meetings
Advisor Benefits
Guides data-driven planning conversations related to longevity, health, eldercare, and caregiving
Creates opportunities to engage nonfinancial decision-making spouse in planning conversations
Introduces planning conversations with the household (adult children &/or aging parents)
Risk mitigation: Provides documentation of client risks & planning conversations (Filial Law, etc.)
Client Benefits
Spouse:
Speaks the language of the family’s CMO (Chief Medical Officer) and shows her how those concerns can be addressed in a holistic financial plan
Provides unbiased analysis to inform, educate, and make decisions
Family:
Introduces family to the advisor (& how the advisor can help) prior to a family health crisis
Aligns family with client/s wishes as it relates to independence, health, and caregiving
Helps individual family members understand where they fit into future caregiving plans
For a full Halo Customer Use Case Matrix, download the attached guide:
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