Key Benefits for Users

For Advisors:

Improved options for serving both prospects and existing clients
Enhanced design and user experience for efficiency and clarity
Better tools for client meeting walk-throughs
Ability to edit report output before uploading to the vault
Automatic elimination of empty state information
Streamlined preparation for client meetings
Easier identification and sending of pre-meeting surveys and tasks
Improved compliance through comprehensive reporting
Coupled with Lumiant's Xplan integration, create an immediate file note post-meeting

For Clients:

Instant, valuable takeaways from meetings
Clearer understanding of the advisor's role and expertise
Better visualization of their financial journey and plan beyond net worth and investments
Increased confidence in their advisor's ability to address both financial and non-financial goals
Personalized experience demonstrating the advisor's commitment to their individual needs

The objective of the Best Life Plan is to continue to expand and improve the client deliverables within the client experience. By having additional ways to engage with clients in a meaningful and clear way, advisors can easily generate documents required for compliance and provide education to the client on what the advisor will do for them with a tangible takeaway post-meeting.

What’s New?

This feature update to the Best Life Plan report was driven by the desire to provide an instant takeaway for clients as well as improve the user experience for advisors creating the report. We’ve included the following feature update based on customer feedback and requests, including:

Time-stamp creation for each time a report is generated to track historical progress
Eliminate information from the report when there is an empty state
Allows for editing the report output and then uploading to the vault
Improves the flow and user experience of the report to help clients better understand what information is collected and what comes next
Includes a summary section that succinctly shows clients the headlines
Includes exports for Key Advice Areas, Net Worth, and Governance information
Streamlines functional design, reducing white space and unnecessary page additions

How do we want the client & advisor to feel

As an advice professional I want to be able to:

Print and/or review report output in a way that adds value for the client
Provide an immediate roadmap for our work together
Stay compliant and streamline my documentation workflow

As a client I want to:

Feel like I’m getting value from my engagement with my financial advisor beyond my net worth and investments
Feel confident that my advisor has the expertise necessary to help me achieve my financial and non-financial goals
Feel that my potential financial advisor cares about me as an individual and has a clear output to represent the work they are doing on my behalf
Understand how that work is aligned to what’s most important to me

Key Use Cases

1. Core use case: Create an instant client deliverable from meetings

Collate the information from surveys, connected accounts, and key advice areas to produce a report for clients that shows the strategy, advice, and current outcomes/status immediately after progress or onboarding meetings.

2. Inform client meetings

The Best Life Plan PDF provides a starting point for client strategy and progress meetings to serve as a workflow guide as advisors check in with clients on their existing agreement, progress, and outcomes.

3. Create an instant Xplan file note [AU only]

Coupled with our Xplan integration, exporting a Best Life Plan PDF directly after your meetings will generate an instant file note in Xplan with your PDF attached. This PDF shows the information captured in the meeting and places it directly into Xplan for compliance purposes.

Take a look below:

Frequently Asked Questions

Why aren’t there more visuals in the report?
1. Due to technical limitations with the PDF output, we took an MVP approach to including graphs and tables in the report.
Is there a way to use the report as a presentation or interact with it online?
1. In this version of the Best Life Plan report, the output formats are limited to docx and PDF. Future version scopes have tools that will allow advisors to use the Best Life Plan report as a presentation to walk through during client meetings.

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