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- Your Best Life Plan - Capture everything for your clients in their Best Life Plan to track their progress and provide ongoing engagement with their financial goals.
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The Lumiant Story
The financial advice industry can have a massive impact on people’s lives, however it has not yet fully reached its potential. It currently lacks the evidence-base needed to create services that truly align with how a client wishes to live their life. Just selling a financial product is not enough, as clients begin to search for more meaning within their financial footprint.
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Our unique process helps identify what really matters, so we can identify priorities, shape strategies and drive action to ensure clients live their best life.
“Why can’t the financial advice process be as enjoyable as its result?
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- Santiago Burridge, Lumiant Co-Founder
Lumiant Research and Development
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There’s often a CFO in the partnership who controls the finances, leaving the non-CFO without a voice.
“I had no idea that was important to you, honey.”
- client
Overall clients felt they needed to be able to trust their adviser as more of a mentor working in their best interest, the way only a close friend would.
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And finally, we found that scaling is hard when processes are not uniform. A lack of strong process when working with multiple advisers with different approaches was a barrier to scaling their businesses.
Design Principles
The design of Lumiant incorporated findings from the human-centred discovery research. To ensure the output was an experience that directly fit the needs of clients and advisers, we followed a set of Design Principles:
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Efficient - reducing manual handling and repetition of input across the journey.
Compliant by Design
From January 2021, all financial advisers in Australia are required to have FASEA accreditation from the Financial Adviser Standards and Ethics Authority, and be prepared to be audited to these standards. This increased pressure to comply with additional standards is an additional stress for financial advisers.
Lumiant is compliant by design, having been created with these requirements in mind. Advisers who use the Lumiant platform automatically capture the information that they’re required to keep to ensure they can be audited without issue.
Lumiant Philosophy
Values-Based Advice
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In the past, Australian financial advisers have not had an aligned or consistent process for understanding client values. That’s why Lumiant was created.
Lumiant’s Philosophy
Our unique process helps clients articulate what really matters to them, so together we can identify priorities, shape strategies and drive action to ensure they live their best lives.
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The Lumiant process and platform operationalises an advice business by enabling measurable, memorable and repeatable advice and consumer experience processes. It drives scale and economic value while assisting advisers to meet and exceed the regulatory requirements of BID. Lumiant enables advisers the ability to serve up to 100% more clients by leveraging a bionic advice experience – using automation to extend and reinforce your relationship with clients.
Lumiant values
To really support advisers to deliver great advice, we know we need to embody the values of great advisers. These have created the core Lumiant values:
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